Refund Policy

Thank you for shopping at Ranjitnagar Handicraft Center. We hope you love your purchase, but if you need to return an item, we’re here to help. Please read our refund policy carefully.

1. Returns

  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of items cannot be returned, such as personalized or custom-made products.
  • Return Period: You have 10 days from the date you received the item to request a return. After this period, we cannot offer you a refund or exchange.
  • Return Process: To initiate a return, please contact us at +91 9879 8992 40 with your order number and reason for return. We will provide you with instructions on how to return your item.

2. Refunds

  • Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • Approval: If your return is approved, we will process a refund to your original method of payment. The refund will be for the purchase price of the item, minus any shipping costs.
  • Processing Time: Refunds typically take 7 business days to process after we have received your return.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at +91 9879 8992 40

4. Shipping

  • Return Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Refundable Items

Certain items are non-refundable, including:

  • Custom-made or personalized products
  • Gift cards
  • Downloadable software products
  • Items marked as final sale

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at +91 9879 8992 40 with details and a photo of the damage or defect. We will arrange for a replacement or refund as quickly as possible.

If you have any questions about our refund policy, please contact us at

6. Contact Details

Ranjitnagar Handicraft Center,
Address: Ranjitnagar, Ta. Ghoghamba, Dist: Panchmahal – 389360. [Geo-location]
Timing: 10.30 AM to 5.00 PM
Email ID: [email protected] / [email protected]
Contact No: +91 9879 8992 40

6(A). Payment Details

Payment should be received on,
Ranjitnagar Handicraft Sakhi Mandal,
Bank Account No: 177001001169
IFSC Code: ICIC0001770